Trustee: Office of Small Business

San Francisco, CA

Why are you interested in becoming a Trustee?
To expand financial opportunities for small businesses and entrepreneurs who otherwise cannot access capital, while reducing the cost to the borrower, and promoting the business locally and beyond.
What is the mission of your organization?
The mission of the Office of Small Business is to foster, promote and retain small businesses in the City and County of San Francisco.
In the past, how effective have you been in achieving this mission?
Since opening in 2008 the Office of Small Business has provided information and assistance to over 14,000 clients. We provide one-to-one case management assistance including information on required license and permits, technical assistance, financing options, and other business programs and resources to help San Francisco small businesses succeed, grow, and thrive.
Do you belong to any organizational networks -- nationally, regionally, or locally? If yes, please list.
We partner with various local non-profit economic development organizations, state and federal small business agencies, and local merchant associations and chambers of commerce, as well as other city departments and divisions.
How will you decide who to endorse as a borrower? What due diligence will you conduct?
Our intent is to endorse borrowers with a strong business concept and who have good character. The ideal borrower is someone who has been engaged with our office and fully understands the requirements and resources available to successfully start and operate a business, and who has worked with one of our non-profit partner organizations on the development of their business plan and financials. We will consider our overall experience working with the borrower, including borrowers personality and character, and will work closely with our partner organizations to find and endorse qualified borrowers.
How do you plan to support the borrower, both before and after the loan is disbursed?
We will ensure borrowers are aware of the full spectrum of business services available to them via our partner organizations and beyond. We will personally connect borrowers to specific contacts in organizations as needed throughout the loan and life of the business. We also anticipate checking in with borrowers periodically, but will expect and rely on borrowers to be in contact with us by providing periodic updates, and communicating any changes that may impact their business.
How will you help us ensure that the loans you endorse have a significant and positive social impact?
Our borrowers will be small local business owners and entrepreneurs who are creating opportunities for themselves and their community. The borrower is very likely already connected to his/her community and/or a network of people in his/her industry, and a Kiva Zip loan will only help to broaden that reach and expand that community.

About Office of Small Business

Trustee Type:
City Government Agency
Third Tier trustee
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On Zip Since:
Nov 19, 2013
(33 months)
Loans Endorsed:
Total Value:
Paying on Time:
Paying Back Late:
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